Atlanta Association Property Management

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ABOUT

VP Dolan

About Us

As President of Riverside Property Management, Inc., V.P. oversees all aspects of the company’s management and operations. V.P.’s background in association management began in the 1990’s when he joined his local association board bringing more than 20 years of experience in real estate development to the table. V.P. saw the need for a professional association management company in the Atlanta area and founded Riverside Property Management, Inc. with the vision of raising the level of financial transparency and improving customer service in the industry. V.P. is a graduate of the University of Delaware, a licensed realtor in Georgia and a member of the Community Association Institute (CAI).
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Company Profile

With over 40 years of combined industry experience, the Executive Staff of Riverside Property Management knows that the most successful communities are those where there is a sense of unity and pride among the membership; this unity and pride begins with a firm foundation comprised of:Well defined policies and objectivesA strategic plan and future visionA proactive Management teamMutual team trust and respectTimely and open communicationExcellent customer serviceIndustry knowledge“Out of the Box” ThinkingServices designed to meet your needsGive us fifteen minutes of your time and we can show you how to put your community on a fast track to success; if you don’t believe us, feel free to call upon any one of our satisfied clients.
SOLUTIONS

Association Solutions

CHEERS

ACCOUNTING

STRATEGIC MARKETING

Financial/Reporting ManagementWhen the bottom line matters mostWe provide full service financial management with detailed reporting, done with integrity and the highest level of transparency, which allows you to have comfort with your finances and your future. We understand the level of security and trust you must place in us and we take every measure to provide an overall reporting program that will keep you up-to-date and secure with your community's financial standing.

COVENANT ENFORCEMENT

ADVERTISING

Effective covenant enforcement preserves property values. The first step is to identify the violation, and communicate the violation to the homeowner. Under Arizona law, a homeowner must receive notice and an opportunity for a hearing, before a HOA can fine the homeowner for a violation. However, proceeding directly to a fine letter will fuel the emotional content of the enforcement action. In order to cure the violation, the HOA must diminish the emotional content of the action.The first communication should be a neighborly, friendly communication. It should use words such as “home”, “community”, “pleasing” and “neighbor”. It should avoid words such as “dwelling unit” and “penalty”. The first letter should invite the recipient to agree that preserving property values by maintaining the appearance of the homes is a goal shared in the community.

COLLECTIONS

MEDIA

Timely payment of regular and special assessment is of critical importance to the Association. A member's failure to pay monthly assessments when due creates a cash-flow problem for the Association and causesthose owners who make timely payment of their assessments to bear a disproportionate share of the community's financial obligations.Riverside exceeds expectations in procuring the monies that are due your association. MORE...

ACCOUNTING
COVENANT ENFORCEMENT
COLLECTIONS

BOARD VIDEOS

SERVICES

Services Available

What We Do To Exceed Your Expectations:Proactive homeowner management• Full service, consulting, or accounting-only service• Productive board and annual meetings Complete administrative and management support• Owner Communications• Proven proactive inspections• Diligent deed restriction and architectural foresight• Convenient ACC compliance and violation processing• Ongoing maintenance coordination with Board• Annual insurance coordination• Vendor screening and ultimate Board selection• Emergency repair available and 24-hour customer satisfaction lineExtensive Financial Services•Billing and collections•Vendor payments•Budget analysis•Timely and accurate financial reports•Comprehensive reports OPERATIONS & MAINTENANCE Proactive Association Management•Productive board and annual meetings•Walk through and site visits•Prompt computer-tracked work orders•Purchasing Board meetings: Riverside Property Management, Inc. organizes and contributes to your meetings by providing advice, information and guidance to your board of directors. We have fully equipped conference rooms available for your use to conduct board meetings. Riverside Property Managements goal is to mail an agenda & meeting packet before the regularly scheduled meeting to give the board time to review items and be prepared to make decisions. Our management representative prepares a timed agenda, completes a management report to bring items to your attention for discussion and decisions, prints and reviews a complete computerized activity report that shows all action items for your property, and reviews your financial statement. Each manager also reviews this packet with his or her supervisor, who brings additional experience and advice to share with you. Annual meeting and organizational meeting: Riverside Property Management, Inc. makes your annual meeting easy by preparing the notice of meeting and agenda. We assist the board from start to finish in conducting the annual and organizational meetings. We even explain the roles and responsibilities of the board in conducting the annual meeting. We provide new board members with a 3-ring binder to hold minutes, financials and contracts.Area walk/drive through: We believe productive site inspections, or walk through as often described, are critical to ensure the property is maintained, protected and enhanced. The walk through gives each team member a chance to actually see what is going on in the community and ensure that jobs are being done well, no problems are occurring, and that improvements are made.
Growth

Page 9 Arbor View, Woodstock Ashleigh Parc, Powder Springs Brickworks, Atlanta Bridlecreek, Acworth Carlyle Estates, MariettaCascade Green, Atlanta Duncan Park. Buford Emerald Lake, Sugar Hill Enniskerry, Alpharetta Fox Chase, Cumming Glenbrooke, Roswell Glenstone, Kennesaw Harper Woods, Marietta Hartford Lakes, KennesawHaynes Mill, Kennesaw Idlewood Parc, LithoniaIvey Manor, CummingKimble Farms, MariettaKing Springs, SmyrnaLakes of Stonegate, MariettaMedlock Pointe, DuluthMill Park, Austell Montclair at Ridgewalk, Woodstock Olde Royal, Kennesaw Paces Club, KennesawPaces Ferry Registry, Smyrna Pebble Brooke, CantonPiedmont Heights, AtlantaPrinceton Lakes, Marietta Riverview, Vinings Rosemont, Marietta Session Street Lofts, MariettaShadowbrooke, MariettaSilver Springs, Powder SpringsSomerset, WoodstockStonebridge, SuwaneeStarr Lake, Acworth Thorncrest, TuckerThe Willows, WoodstockVilla Lake, Powder SpringsWade Green Business Center, KennesawWoodland Chase, Marietta
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CONTACT

Email: info_riversidepropertymgt.com

Address: 1301 Shiloh Road

Suite 1621

Kennesaw, GA 30144

Telephone: (678) 866-1436

Fax: (678) 866-1437

Payment Address: (Community Name)

c/o Riverside Property Mgt.

PO Box 53110

Atlanta, GA 30353

BOOT CAMP VIDEOS

Understanding_the_Income_and_Expense_Statement.mp4

Understanding_the_Accounts_Receivable_Report.mp4

Understanding_Prepaid_Reports.mp4

Understanding_the_General_Ledger.mp4

Understanding_the_Accounts_Receivable_Report.mp4

Understanding_Prepaid_Reports.mp4

Privacy Policy PRIVACY STATEMENTYour privacy is important to Riverside Property Management, Inc. This privacy statement provides information about the personal information that Riverside Property Management, Inc. collects, and the ways in which Riverside Property Management, Inc. uses “personally identifiable information.” We respect the privacy and security of your personally identifiable information that we collect about you online. The following describes our privacy policy and practices with respect to that information. By your registration to use or use of the Services, you consent to our collection and use of your personally identifiable information and other information online by us in the manner set forth in this Online Privacy Policy. Please read this policy carefully. We may change this policy from time to time, and we will post those changes on this page. Please check back periodically.If you have any questions concerning our Online Privacy Policy, please contact us at Customer SupportRiverside Property Management, Inc.Post Office Box 2484Kennesaw, Georgia 30156678-866-1436-Telephone678-866-1437-Facsimileinfo_riversidepropertymgt.comUnder Brokerage of Juddson Robert Smith1.What is "personally identifiable information?"Personally identifiable information is information that can be used to identify you as a unique individual, such as your name; home, email or other address; telephone number; birth date; credit card number; and similar personal information.2. What personally identifiable information do we collect about you through our online services? We collect personally identifiable information about you in a number or different ways through our online Services.Your association or its management company may give us personally identifiable information about you to permit us to verify your identity as a person who is entitled to register to use and to continue to use the Services we provide to you and your association through your association's management company. When you register to use Services, we will ask for certain personally identifiable information to confirm your identity as a person authorized to use the Services. This information is required to be complete and accurate at the time it is given, and to be updated so that it is at all times accurate and complete, as a condition of your continued ability to use the Services.Once you have registered to use the Services, whenever you sign in to use the Services your personal identity is known to us.Other personally identifiable information about you may be given to us by the association, its management company, or you in order to render the Services. For example, we may assist the association's management company in compiling an electronic database of members of the association, or posting an online directory of members.You may give your credit card number to the association or its management company through the Services in order to pay your association's dues or assessments. However, prior to its transmission to your association's (or its management company's) bank, your credit card information is encrypted through the use of secure server software and is then transmitted in this secure and encrypted fashion. Your credit card information is not retained by us.If you send an email message, we will receive your email address and any other personally identifiable information you may include in that message.3. Our use of cookies: what they are and how we use them? A cookie is a small data file that a web server sends to your web browser (your computer's hard drive) so it can be later read by the web server. We use cookies to help us identify you so that you are able to use Services that are restricted to authorized users. We may also use cookies for purposes such as tracking web site or Services use, length and nature of use, number of members, traffic patterns and other business purposes. We may do this in an anonymous fashion (in a manner that does not attempt to personally identify the user); however, once you have registered to use our service, you are no longer anonymous to us when you use our Services.When users or other visitors visit a web site that we manage, our web servers automatically record certain information and retain it in the web servers' logs. This information may include your IP address, domain name, browser type, date and time of the visit and similar information that is not normally considered "personally identifiable information". 4. Who is collecting the information?As explained above, we collect personally identifiable information about you in connection with the provision of our Services. Contractors that we engage to provide some of the Services may also collect personally identifiable information about you in connection with the performance of those Services. We require those contractors to adhere to privacy policies no less stringent than our Online Privacy Policy. Web sites that are linked to our site may also collect personally identifiable information about you. We have no control over the information gathering practices of those sites and they are not covered by our Online Privacy Policy. We encourage you to read the privacy policies of any such third party. In the course of using the Services, you may provide personally identifiable information to others. For example, you might post a message to a message board or send an email to another member, your association or the association's management company, that may contain personally identifiable information. We do not control the privacy practices or policies of any such person or entity, and they are not covered by this Online Privacy Policy. 5. How is the information used? We use your personally identifiable information that we collect through your use of the Services to provide the Services, and to help us improve our Services. We may share anonymous information, or information that is "aggregated," to better understand the users of our Services and enhance or improve our Services, but we will do so only in a manner that does not personally identify you. 6. Who do we share the information with? We do not sell or rent your personally identifiable information in the normal course of our business; however, if all or substantially all of our assets are sold to a third party, your personally identifiable information will be included in the assets transferred. We share your personally identifiable information with your association and the association's management company, on whose behalf we are providing the Services. We also share the information with third parties that may provide a portion of the Services. We do not allow such third parties to use that information other than in connection with the provisions of the Services. We may disclose personally identifiable information to any third party if required to do so by law or regulation, or if we believe in good faith that such disclosure is necessary to:(a) comply with legal process;(b) enforce the Terms of Service;(c) respond to claims that any content of any portion of the Services violated the rights of third parties; or(d) protect the rights, property, or personal safety of us, other Users or the public.7. What are your choices regarding the collection, use and distribution of your information? If we wish to collect, use or share your personally identifiable information through our online Services in a way that is not provided in this Online Privacy Policy, we will notify you and you will always have the option of not permitting the collection, use or transfer. However, if such proposed collection, use or transfer is a condition of our provision of any of the Services, your refusal to grant permission may result in your inability to use all or a portion of the Services. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies. However, if you choose to reject all cookies or if you enable other software that prevents cookies from operating, you will be unable to use the Services. 8. How you can correct inaccuracies in or update your information?Personally identifiable information about you may be contained in an online database maintained in connection with provision of the Services. Your personally identifiable information that is contained in any such database should be accessible by you online, if you wish to correct any inaccuracies, as long as you are an authorized User of the Services. Obviously, certain personally identifiable information, such as the address of the “unit” that you own, cannot be changed without verification by your association or its management company. We are not responsible for information contained in such online databases.We may maintain our own separate databases in order to provide the Services, to which you will not have online access. For example, we may maintain one or more databases of members of an association who are entitled to become and remain users of the Services. Such databases may contain information furnished by the association, its management company and/or members, or otherwise collected as set forth in this Online Privacy Policy. If you wish to ask us about the personally identifiable information that we may have collected about you and that is not available to you online, you should email us at info_riversidepropertymgt.com. We will use commercially reasonable efforts to comply with your request, and to update and/or correct any personally identifiable information that is contained within such databases.9. What security procedures are in place to protect the loss, misuse or alteration of the information? Access to the Services, including to databases containing personally identifiable information, is password protected. Any personal information that you have posted in any portion of the Services (e.g. a message board) should be accessible only by the association, the association's management company, other members and other authorized Users of the Services. It is the responsibility of each User to protect the User's password. Do not divulge it to anyone. Log off your computer or close your browser window to ensure that others cannot access your password. We use industry-standard software, hardware and other measures, to protect the confidentiality, security and quality of information we collect, and to protect it from unauthorized access or disclosure or accidental loss, alteration or destruction. Due to the nature of the Internet and computer security, we cannot warrant or guarantee that security will never be breached.10. How do we protect children's privacy? You must be 18 years of age or older to register to use the Services. We do not knowingly collect personally identifiable information from children under the age of 13. If such information is inadvertently or unknowingly collected, it is our policy to destroy or delete it upon discovery.

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